If you need a current contact, a confirmed fee, or the right place to report something, go to the official CAA sources first. This page is a practical map to those sources, not a replacement for them.
Main CAA contact details
The official CAA contact page lists:
- Address:
Biroju iela 10, Lidosta Rīga, Mārupes novads, LV-1053 - General phone:
+371 67830936 - General email:
caa@caa.gov.lv - Working hours: Monday to Friday
08:00–12:00and12:30–16:30
For drone questions, the dedicated contact is:
- Email:
droni@caa.gov.lv - Drone portal:
droni.caa.gov.lv - Self-service portal:
e.caa.gov.lv
On the drone contact page, the CAA also lists phone numbers by topic: registration, qualifications, geographical zones, and Specific-category operations. If your question isn't urgent, email is usually the best route because it leaves a written record.
Which number answers which question
The drone contact page splits the phones by topic rather than by department, so picking the right one saves a transfer:
| What you are calling about | Numbers |
|---|---|
| General questions — Open category, UAS geographical zones, insurance | 67507905, 67830950, 60001660 |
| BGKIS user registration and payments | 67507905, 67830937 |
| Remote-pilot qualification, exams, recognised organisations | 67507905, 67830937 |
| Coordinating flights in UAS geographical zones; new C-class UAS | 67830950, 60001660 |
| Specific category — declarations, operating permits, model clubs | 67830950, 60001660 |
Office hours are 08:00–12:00 and 12:30–16:30, so the lunch break is real and
the window is shorter than a working day.
Have these ready before you write
Most email round-trips exist because the first message was missing an identifier. Before you send anything, collect:
- your operator number — the
LVA…one that is marked on the aircraft; - your remote-pilot number —
LVA-RP-…, which is not used for marking and is a different number from the one above; - the drone: manufacturer, model, class mark if any, serial number;
- for a zone question: the exact location, date and time of the planned flight, not "somewhere near Riga next week".
Naming both numbers in the first line usually turns a three-email exchange into one reply.
Fees that are clearly published
The public CAA pages currently say:
- UAS operator registration:
5 EUR - Remote-pilot portal registration: free
- A1/A3 online course and exam: free
- A2 exam at the CAA:
15 EURfor the first attempt,10 EURfor a retake
The A2 page also notes that recognised organisations may set their own prices. So if you sit the exam somewhere other than the CAA itself, check the price with the provider before you book.
What not to treat as a fixed rule
For other paid services, especially in the Specific category, don't rely on old blog tables, forum screenshots, or copied price lists. Check:
- the official CAA tariff page
- the page for the specific service
- the current list of recognised organisations, if the service is handled by them
This matters because fees, lists of providers, and how you apply do change.
Exams and qualification
If you want to fly in the Open category, the practical order is simple:
- start with operator registration
- if your drone or operation needs it, do A1/A3
- if you need A2, decide whether to sit it with the CAA directly or through a recognised organisation
The official qualification pages beat second-hand summaries, because they show the current prerequisites, exam language, and certificate validity.
Reporting incidents
For safety occurrences, the CAA materials point pilots to:
https://e.caa.gov.lv/incidentshttps://e2.aviationreporting.eu/reporting
The point of reporting an occurrence is to improve safety, not to find someone to blame. The public CAA guidance also separates mandatory reporting from voluntary reporting.
Best way to check the current version
When you need today's answer, check in this order:
caa.gov.lvfor official contacts and tariffsdroni.caa.gov.lvfor drone rules, qualifications, insurance, and geographical zonese.caa.gov.lvfor the actual registration, qualifications, certificates, and incident forms
Starting from zero? Begin with our Latvia registration guide, then move on to the A1/A3 overview.



